The following statement explains our policy regarding the personal information we collect about you.

1. Introduction
2. Visitor information
3. Use and storage of your personal information

Introduction

This policy covers Southern Cross Healthcare Group’s use of personal information that we collect when you use www.schealthcare.co.uk. The policy also gives you information about Southern Cross Healthcare Group.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, brochures, email enquiries and customer feedback.

By entering your details in the fields requested, you enable Southern Cross Healthcare Group to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Southern Cross Healthcare Group will act in accordance with current legislation and aim to meet current Internet best practice.

Visitor information

During the course of any visit to www.schealthcare.co.uk, the pages you see are downloaded to your computer. Many web sites will also download a short text file called a ‘cookie’ along with the web pages you are looking at.

Cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help the web publisher to provide you with a better online user experience and assist the company in analysing the profile of the visitors.

Southern Cross Healthcare Group does not currently use cookies. However if the company intends to use information obtained through the cookies in the future our privacy policy will be amended accordingly. This information would be used exclusively to help it improve our services for our customers.

Use and storage of your personal information

When you supply any personal information to www.schealthcare.co.uk (e.g. for enquiries) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and advise you that we will not pass your information on to anyone else.

In general, any information you provide to Southern Cross Healthcare Group will only be used within the Southern Cross Healthcare Group PLC. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content to www.schealthcare.co.uk we can use whatever information is available to us about it in order to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met.

Where personal information is held for people who have used www.schealthcare.co.uk that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on wwww.schealthcare.co.uk unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.